Kiosk Requirements

The library board wants to investigate self-service kiosks in more detail. They want to be sure that the kiosks will enforce these two rules: (i) a patron may not have more than 10 items checked out at any time, and (ii) patrons may not check out any materials if they owe $5 or more in fines.

  1. Write a short (not more than 750 words) narrative that describes the kiosk check-out process.
  2. Illustrate the check-out process using your choice of workflow diagram, activity diagram, or flow chart. Explain why you selected that type of diagram.
  3. The library’s IT department could create its own software for the kiosk or purchase an off-the-shelf system. Prepare a detailed list of the benefits and drawbacks for each option. Recommend one option and explain your reasoning.
  4. Identify an ethical, legal, or cultural issue that may arise in connection with these kiosks. Suggest how it could be addressed.

Your document must follow these formatting requirements:

  • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date.
  • All charts and diagrams must be the student’s original work. They must be pasted into the document as neat, legible images.
  • The cover page and the reference page do not count towards the assignment’s length.

The specific Course Learning Outcomes associated with this assignment are:

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  • Recommend requirements for a system that enable a productive change in a way the business is conducted.

Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric.

 
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